FAQ's

1. How long does shipping take?
Most orders are delivered within 5–10 business days after dispatch. Delivery time may vary based on your location and product availability.

2. Can I track my order?
Yes, once your order has been shipped, you’ll receive a tracking link via email so you can follow its journey.

3. Do you ship internationally?
Absolutely! Libscollective ships worldwide. International delivery times may vary slightly depending on customs and carrier services.

4. Can I return or exchange an item?
If you’re not completely satisfied with your order, please contact us within 14 days of receiving your item. Returns are accepted for unused products in their original packaging.

5. What if my order arrives damaged?
We take great care in packaging our items. However, if something arrives damaged, reach out right away and we’ll make it right.

6. How can I contact PokeThreads?
You can reach us directly through our Contact page or by email. Our support team will get back to you as soon as possible.